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My Jio TV app is not working. How do I resolve the issue?


Jio TV App Problem

The Jio TV App is the Fastest Growing Live TV App in India. Jio TV App has all the Indian TV Channels in it. And the Best part is that you can Access all these Live TV Channels for Free of Cost. Only the Data Charges will Apply. But if you are a Jio Customer, then that will also not be a problem for you. Because Jio is giving Free 1.5 GB 4G Data per Day for Free of Cost.

You can Access the Jio TV App in an Android Smartphone or even in a Jio Feature Phone. So there can be a Different kind of issues for the problem you are facing with your Jio TV App. Normally the Jio TV App is very fluent and Run without any issues but as it’s an app and you are running it in a Electronic Device, there can have issues and glitches sometimes. The Jio Live TV App can have problems like Not Opening or not Loading, Crashing Issues, TV Channels are not Playing and even sometime the Login OTP is not Delivering. In all the cases, there’s always a solution.

If your Jio TV App is Crashing or Not Loading then you should firstly Go to the Settings and then App Settings. After that Select the Jio TV App from there and Clear the Cache of the App. Then finally Uninstall the Jio TV App. After Uninstalling the app, Restart your Mobile Phone. Finally when the Mobile Phone Turned on, Go to the Playstore and Install the Jio Live TV App again. That’s it, Your Crashing Problem should have solved now.

If the Channels are not playing in your Jio App, then you have to Check whether the Data Connection of your Mobile is Turned on or not. If not, Turn on the Data Connection or Wi-Fi of your Jio Phone. Even if the problem is there then maybe the Data is off for that particular app, So in this case you have to check the Permission of the Jio TV App and Verify that Data and Wi-Fi Connection Permission is turned on for the Jio Live TV app or not. You have to give Internet Access to your Jio TV App from the App Permission Settings.

Now if the Jio TV App OTP is not coming then that be a Server issue from Jio. So in this case, You have nothing to do but wait for the Server issue to get resolved by Reliance Jio. Don’t Worry, just wait and Try after sometime, you will definitely get your OTP to register or login to your Jio TV App.

If your Problem got solved, then please share this article with your friends in Facebook or Twitter. If there’s still any issue, you can comment down in our comment box. Thanks for the Visit.

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Naman Garge is a Passionate Blogger and Affiliate Marketer. He has 4 Years of Experience in Blogging. Naman always Loves to connect with Latest Technology News and Updates. He also Loves to use latest Gadgets, Mobile Phones etc. Reliance Jio, being one of the Best Telecom Brand in India, Launch so many new Devices like Mobile Phones, Routers, Smart Remote Control, IPTV and Other Smart Home Devices. Naman is also a Big Fan of this Brand and Closely follows it from it's Starting Days in 2016. Naman like to share his Experiences and Upcoming Device and Connection Notifications from Reliance Jio in this Blog.One thing to be very Clear that this is not an Official Website of Reliance Jio. This Website belongs to me and all the Information only belongs to me and nothing to do with the Official Reliance Jio Brand. But all my Visitors can rest assured because I'll always bring the Best Possible Updates and Other Tricks to use your Reliance Jio Connections and Devices.


  1. Please help me installed new version of jio tv 5.6.3 n after login it shows me error 1003 then app will close when i reopen it again the app will close then again I reopen it . It shows please wait while we load jio tv for n it never opens please tell me the soulutin


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