What to Do if Jio Phone Payment got Failed?
On 24th of August, 2017 the Jio Phone Booking has Started from 5:30 Pm. And as Expected, A lot of Traffic have been diverted back to the Jio Official Site for the Booking of Jio Phone. Which also cause the Jio Phone Booking Page to Load very Slowly & even for sometimes it’s got crashed. But anyways, Jio has managed to fix the issue & people able to Register for their Jio Phone finally.
As you already know & we have also revealed the news even before the Booking has been started that Reliance Jio will take Rs. 500 as Security Deposit for the Jio Phone Orders & You need to Pay Remaining Rs. 1000 at the time of Phone Buy from Jio Official Retailers. So on that Note, On Registration Reliance Jio is taking Rs. 500 as Security Deposit. But there’s the Problem arises. On that same day of Jio Phone Booking, there’s so many problems arising when customers trying to pay that Rs. 500/-(as per the news). As mentioned by few members that their Money has been Deducted from Bank but Then Jio is showing that Payment has got failed. So if it also happens to you, what options you have to do!!!
Well, I don’t think it’s a serious issue at-all. Though it’s a fact that your Jio Order will not get entertained against that failed transaction. Though the Money has been deducted from your bank account, it will be refunded after 4-5 Days automatically.
So what you can do now is you need to Book the Jio Phone again & hope that this time your Order will get succeeded. I’ve noticed that those who are using Debit Cards to Order Jio Phone, Maximum time that Transaction got Failed. So I’ll recommend you to use Net Banking as Payment method as I’ve done my Payment personally by using Net Banking and I have not faced any issue with Jio Phone Payment. You can also use Paytm Wallet Payment Mode also. Though I have not checked that Payment method yet but if it’s Paytm, you need not to worry at-all.
Additionally for any other Concern, you can Contact Jio Customer Care from your Jio Phone. The Jio Customer Care Number is 198. You can tell them your Problem & they can help you in a better way.